"Soft skills" include behavior and manners. They are the ability to get along with others. Understanding how to behave in different situations is fundamental in social situations. How to communicate and having positive relationships with others and consideration of others will not only help you with work, but in life as well.
Even though people can have job skills, it's the Soft Skills and the way you behave that moves you toward real success. If you don't know how to interact with others with consideration, you won't be able to succeed.
John Daly's latest book explains it. Take a look at the excerpt:
John Daly is a multiple award-winning, internationally-renowned event designer and producer dubbed the “Guru of Event Design” by Special Events magazine some 28 years ago. He didn’t get the title just because of his creative talent, but because of the thousands of peers that he taught and with whom he shared all his secrets. His name alone at events conventions packs a ballroom.
According to Carol McKibben, founding publisher of Special Events magazine, "When he teaches, other professionals just want to sit at his feet and hang on his every word. He embodies innovation and creativity."
But today, John Daly is changing the lives of others. This second journey in his life began when he was a young adult and was fascinated with the protocol and etiquette of countries around the world and how they affected the events he was producing.
His hobby of learning about the proper rules of etiquette led to him advising his clients on both a domestic and international basis. It didn’t involve just which fork to use at an important dinner but how to dress, greet foreign dignitaries and carry on polite business conversations. And, the more he traveled, the more he honed his skills, evolving his hobby into an expertise. At the same time, he became a Court-Appointed Special Advocate (CASA) and began mentoring teens. Realizing that these young people had never been taught manners or how to even go about getting a job, John decided to use his outstanding teaching abilities and began to put together a curriculum to instruct students on how to not just do the things that are expected in everyday life, but to teach them the necessary interviewing tools to successfully secure a job or college entrance.
John Daly’s Key Class program was launched by partnering with the Council on Alcoholism and Drug Abuse’s Teen Court in Santa Barbara. This amazing program allows youth who have committed a first-time misdemeanor offense to avoid a criminal record and a chance to re-evaluate where their life is headed while still being held accountable for their actions.
From there, it was just a matter of time before John expanded to high school students as well as working with at-risk teens. Collaborating with Santa Barbara Partners in Education, John has taken The Key Class into the Santa Barbara County School System.
"I can't tell you how much I appreciate your skills at maintaining the interest and attention of these young people. Many people claim to have a way with teenagers but I seldom see someone as skilled as you are in your field." -Robert Foster, Juvenile Institutions Officer Senior
"I would like to start by saying that I hope your etiquette teaching rubs off onto my soul... In return for your passionate willingness for us to succeed in the job world, I will be successful." - Richard Palafox, Student
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